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1. Disclaimer & Privacy Policy - user information rights

The information we collect through our Site helps us provide you with information specific to your needs and interests. This privacy policy (the "Privacy Policy") covers the Win Win Parenting website (the "Site") as well as provision of service sites such as Please read below to review our Privacy Policy and the types of information we gather through our Site. In this Privacy Policy, "we", "us", "our" and other similar references mean Win Win Parenting and "you" and "your" and other similar references mean a specific user of the Site. By visiting the Site, you accept the practices described in this Privacy Policy.

2. How Does Win Win Parenting Gather and Use Information?

(i) Cookies.

Cookies are pieces of data assigned by a web server that uniquely identify the browser on your PC. Websites typically use temporary cookies called "session" cookies to ensure that you are recognized when you move from page to page within one site and that any information you have entered is remembered. For example, if an e-commerce site did not use session cookies then items placed in a shopping basket would disappear by the time you reach the checkout. Websites also use cookies called "persistent" cookies to enable a website to remember you on subsequent visits, speeding up or enhancing your experience of services or functions offered. Win Win Parenting attempts to install both persistent and session cookies when a user arrives at our Site. Cookies enable our systems to gather information about your navigational patterns through the site. Viewers have the option to accept or disable cookies at any time through their browsers. Visit the "help" portion of your toolbar for more information. If you block or refuse to accept cookies, or delete cookies between visits to the site, you may not be able to access or use certain features or functions of our Site.

(ii) Server Statistics.

We collect general statistics to track user trends on our Site. These statistics include hits to our server, the types of browsers used to access our Site, page views, and navigational patterns. The information that is collected in this manner does NOT provide us with any personally identifiable information about our users. It helps us track "where" our users are coming from. This allows us to pinpoint high traffic areas and determine the most effective ways to communicate with our users. As part of that ongoing analysis, Win Win Parenting also uses devices called "web beacons" to help us identify when emails sent to you have been received and read. In order to prevent the introduction of viruses and hackers into the Win Win Parenting site we may collect information, such as IP addresses, into a log file to be used to identify potential hackers of the Win Win Parenting site.

(iii) Personal Information You Provide Us.

For the purposes of this Privacy Policy, "Personal Information" is any information that identifies you, would enable someone to contact you, or that describes your relationship with Win Win Parenting. We collect and store Personal Information when you register to use our Site, ask a question, complete a form, conduct a transaction, or send us an email. While you are not required to submit any information to our Site, if you do not provide the requested information, you may not be able to access or use some of the features and functions of our Site and we may not be able to provide you with certain services. Win Win Parenting uses your Personal Information to complete transactions, respond to your requests, deliver the products and services you request, and notify you of promotions, updates, or special offers that we think may interest you. If you are already receiving Win Win Parenting emails and no longer wish to receive such communications, simply follow the "unsubscribe" instructions that appear in every Win Win Parenting e-mail, or contact us through the preference to modify subscriptions.

3. What Security Procedures Does Win Win Parenting Use To Protect

Personal Information?

We use physical, electronic, and administrative safeguards to assist us in preventing unauthorized access, maintaining data accuracy, and correctly using your Personal Information. Except as specified in this Privacy Policy, we use commercially reasonable efforts to limit access to your Personal Information to the employees, agents, and officers of Win Win Parenting who need the information for their jobs.

4. Protecting and storing your personal information

  • We use market leading 3rd party providers to store digital copies of information. We have in place a Data Processing Addendum (DPA) for each provider. Our accounts are accessed via 12-16 multi character passwords and access is limited to employees that require access only.

  • Password protected data storage devices such as laptops, tablets and smart phones

We take precautions to prevent the integrity and access to personal information. However there is a risk of loss or unauthorised access to information stored online. We will not be held responsible for such actions where the security of the personal information is not within our control or we cannot reasonably prevent such an incident, for example, a technical malfunction, computer virus, third party interference or any action or event that is beyond our reasonable control.

Win Win Parenting reviews these procedures from time to time to ensure security is maintained.

5. Will Win Win Parenting Disclose The Information It Collects To Outside Parties?

Win Win Parenting does not share data lists with its subsidiaries, affiliated companies, or with any other businesses. We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third party vendors, but these statistics do not include Personal Information. We may disclose Personal Information we collect from you if required to do so by law or in the good-faith belief that disclosure is necessary (a) to obey the law or comply with legal process served on us or our affiliates; (b) to protect and defend our rights or property or the rights or property of other users of our Site.

6. External Links. Other companies or organizations may have links to their Sites on our Site.

We are not responsible for how these other companies or organizations collect, use, disclose, or secure the information that you provide them. If you choose to access a third party Site linked to our Site, you do so at your own risk and subject to any terms of service or privacy policy (if any) associated with such third party Sites.

7. Consent To Processing In New South Wales.

By providing any Personal Information to Win Win Parenting, all users, including, without limitation, users in Australia, New Zealand the United States, Canada and the member states of the European Union, fully understand and unambiguously consent to this Privacy Policy and to the transfer of such Personal Information across international borders in accordance with Win Win Parenting’s standard operations, including the collection, processing and storage of information.

8. Modification And Notification Of Changes.

Win Win Parenting may at our sole discretion edit this Privacy Policy. Win Win Parenting is committed to protecting your privacy. The information collected from our Site helps us better understand our market and consumer interests. This allows us to serve our customers and business associates with the level of satisfaction they deserve. If you have questions or suggestions regarding this.

9. How do we respond to complaints

If you consider that there has been a breach of the Australian Privacy Principles, you are entitled to complain to Win Win Parenting. All complaints are to be in writing and emailed to We will confirm receipt of your complaint and we may need you to provide further. Win Win Parenting will investigate the complaint and attempt to resolve within 15 business days after the email complaint was received. If we determine that the timeframe is not achievable we will contact you to provide details of expected response time.

Privacy Policy or our privacy practices please send an email message to

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